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Delete your account

Account deletion is initiated inside the iOS app. This page is an instruction guide, not a web deletion form.

Steps in the app

  1. Before deleting, manage active subscriptions in iOS Settings > your Apple Account > Subscriptions.
  2. Open Lin Xiao Yao and sign in to the account you want to delete.
  3. Open Account > Settings > Account & Security > Delete Account.
  4. Read the consequences and follow the confirmation shown in the app.

What deletion means

The account and associated personal information are removed except for legally necessary retained records described in the privacy policy. Saved learning history and account-linked access may be lost. Deletion does not automatically cancel an Apple subscription or issue a refund. If you cannot access the app, contact support for assistance; this website cannot submit the deletion on your behalf.

Contact supportRead the privacy policy
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