Terms of Use

1. Content and service

Administrators publish courses, articles and Moments, including text, images and videos. Readers browse the published material. The current service does not provide public user posting, comments, likes, friend relationships or a user-to-user social feed.

Content is provided for learning and sharing experience. It is not a promise of income, traffic, app approval or any particular outcome, and does not replace professional legal, investment, medical or tax advice.

2. Accounts and safe use

Public content is available without an account; account-linked features require sign-in. Apple sign-in and username/password sign-in do not require WeChat. Keep your account details accurate and credentials secure. Do not impersonate others, use another person’s account without permission, bypass access controls, attack the service or infringe others’ rights. Contact support if you believe your account has been compromised.

3. What membership includes

Membership gives access to content expressly marked as included in the membership while the relevant entitlement is active. Public reading remains free. Membership does not automatically include separately sold courses or one-to-one consultations; do not assume it unlocks every course or separately priced service. The offer shown for the particular content or product defines its scope.

4. Purchases inside the iOS app

Digital membership purchases inside the iOS app use Apple In-App Purchase. Monthly and annual plans are auto-renewable subscriptions at the intervals shown. Lifetime membership is a one-time, non-consumable purchase and does not automatically renew. Product availability, localized price, currency, billing period and any applicable offer are shown by the app and Apple’s confirmation screen; no fixed price or trial is promised by these terms.

Payment is charged to your Apple Account under Apple’s purchase rules. Subscriptions continue renewing unless canceled in accordance with Apple’s displayed timing, normally at least 24 hours before the current period ends. RevenueCat and our server validate purchases and synchronize account entitlements. A pending or failed purchase is not proof that access has been granted.

5. Restore, cancel and refund

Use Restore Purchases in the app if an existing purchase is not reflected. Use the Apple Account that made the purchase and the intended Lin Xiao Yao account. Contact support if the entitlement still does not match. The displayed purchase and entitlement status, not a local preview or payment-page return alone, determines access.

Manage or cancel Apple subscriptions in iOS Settings > your Apple Account > Subscriptions. Buying lifetime membership does not cancel an existing subscription: cancel it separately if you do not want future renewals. Deleting the app or deleting your Lin Xiao Yao account also does not automatically cancel a subscription or issue a refund. Apple processes cancellation and refund requests under its own rules; support can help investigate access but cannot promise an Apple refund.

6. Website payments, courses and consultations

Website checkout is separate from iOS In-App Purchase and is available only when its payment function is enabled. The implemented website provider is Alipay; the website displays the available plan and payment status. A return from a payment page alone is not payment confirmation. The website’s separately offered annual and lifetime plans use one-time payments as described in the offer, not auto-renewable Apple subscriptions.

Separately offered courses and one-to-one consultations have their own stated scope and arrangements and are not included in membership. A consultation contact or booking does not purchase or unlock digital membership. Do not treat a consultation label or an enquiry as a commitment to a specific delivery time, outcome or additional membership benefit.

7. Content rights and permitted use

Text, images, video, course structure and other materials belong to Lin Xiao Yao or the respective rights holders unless otherwise stated. You may use accessible content for personal learning and exercise rights permitted by applicable law. Buying access does not transfer copyright. Do not redistribute, resell, publicly mirror member material or circumvent access restrictions without permission, except where applicable law allows it.

8. Availability and changes

Availability can be affected by maintenance, networks, hosting, content delivery, Apple, payment providers and other third-party services. We do not promise uninterrupted operation, a particular release schedule or particular future content. Updates or changes remain subject to purchased rights and applicable law; nothing here removes mandatory consumer protections.

9. Privacy and account deletion

The privacy policy explains account, profile, learning, notification and purchase-data processing. To initiate deletion in the current iOS app, open Account > Settings > Account & Security > Delete Account and follow the confirmation. The website’s deletion page is an instruction guide, not a web deletion form.

Account deletion removes account-linked information as described in the privacy policy, subject to legally necessary financial or transaction records retained separately with identifying information anonymized or minimized. Review Apple subscriptions first: deletion is independent of subscription cancellation and refund requests, and may remove saved learning history and account-linked access.

10. Updates and contact

We publish the current terms and update date here when the service or its requirements change. Changes do not override rights that cannot lawfully be waived. For account, purchase-access, content-rights, privacy or terms questions, contact support@lingxiaoyao.cn. Do not send passwords or full payment-card details.